Our site uses an order form for customers to request information, products and services. On the order form, we require customers to provide us with certain contact information (like their name and address) and their credit card information. Contact information from the order form is used to confirm and send orders and to send information about our company to our customers. E-mail addresses are also used to help identify our customers and their shopping cart. The customer's contact information is also used to get in touch with the customer when necessary. Credit card information that is collected is used to bill our customers for the products and services they order.

Each time someone visits ollyshoes.com, he or she is assigned an identification number for the session (it's the long number you can see at the end of the URL). This identification number contains no personal information that the person has provided, but merely identifies the visitor for the purpose of the session he or she is then conducting. The identification number makes it possible for us to know that the person who put the boy's black oxfords into his or her shopping bag is also the person putting a pair of infants crib shoes into the shopping cart. The identification number is unique to each session.

This site, from time to time, contains links to other sites. We are not responsible for the privacy practices or the content of such web sites.

USE OF COOKIES
Our site uses cookies. Cookies are small pieces of information that most web sites use to help make shopping online easier. Cookies are stored on a computer's hard drive and help us to keep track of each customer's preferences (such as whether they prefer the US or Canadian versions of the site). However, cookies are not essential to our site, and almost all the functionality will work exactly the same even if you set your browser not to allow cookies. Currently, the cookies expire after 30 days.

REMOVAL FROM MAILING LIST
Users of our site have the right to request that we remove them from our mailing list and to modify, correct or update their information on our database. To request that we remove you from our mailing list or to remove, modify, correct or update your information, or if you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

OLLY Shoes Customer Service
2600 Yonge Street
Toronto, Ontario, Canada M4P 2J4
info@ollyshoes.com

SECURITY
Protecting your order information is a priority for us. This site has security measures that use Secure Sockets Layer (SSL) technology to protect the loss, misuse and alteration of the information under our control. SSL is the industry standard security protocol. SSL puts the information sent by a customer into a code ("encrypts") so that it is extremely difficult for anyone to obtain the information. SSL also confirms that the user is accessing the web site he or she intended to access.

The entire ordering procedure on this web site is secured by this technology. You can tell you are in a secure area because the URL will begin "https" instead of "http".